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Archive by tag: softwareReturn
As the Bring Your Own Device (BYOD) trend continues to expand into a number of sectors, the hospitality industry has specifically seen a significant need for BYOD technology. As communications continues to evolve, consumers have become dependent on using their own mobile devices to access personal content
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Categories: Best Practice | Tags: Alcatel-Lucent Enterprise , BYOD , technology , hospitality , software , mobile devices | Comments: (0) | View Count: (2229)

Livewired PR Wins Two Major Tech Bands

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Livewired Public Relations has won two major global accounts recently, namely Aspect Software & Alcatel-Lucent Enterprise.
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Categories: News, Best Practice | Tags: Alcatel-Lucent Enterprise , Aspect Software , New Business , Tech PR | Comments: (0) | View Count: (2061)
Customer engagement technology provider appoints Majella Wilkins and Kate Tustin to lead channel development in Northern Europe
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Categories: Press Releases | Tags: Aspect Software , Mobile self-service , customer engagement , new appointments | Comments: (0) | View Count: (6321)
As reported in the South African customer satisfaction index, customer satisfaction is on the decline amongst some of South Africa’s top companies within the insurance, mobile network, internet, retail and banking industries. Global leader in customer engagement solutions, Aspect Software advises contact centre organisations to read their voice, speech and customer experience analytics in order to be consistently kept up to date with their consumer’s needs
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Categories: Press Releases | Tags: Contact Centre , Analytics , Aspect Software , Customer Satisfaction | Comments: (0) | View Count: (1608)
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